Compliant Email
Tucan Technologies offers compliant archiving through industry-leading partners. Choose an archiving solution from our preferred provider, LiveOffice, or from any other standards-based compliant archiving provider.
Tucan Technologies’ Compliant Archiving partners offer:
• Total assurance. All compliance regulations covered, including SEC, NASD, Sarbanes-Oxley, and NYSE.
• Secure environment. Messages are transmitted, stored off-site and backed up with the highest levels of security. Access is strictly controlled.
• Detailed management. Compliance officers and IT managers can set detailed parameters for the services using dedicated compliance management software.
How do I sign up?
For compliant archiving you will first need to sign up for Tucan Technologies’ hosted Exchange service. Next, select LiveOffice or "other" compliant archiving partner. New customers can add archiving as an option within our HostPilot Control Panel.
Existing hosted Exchange customers can add archiving service by logging into the HostPilot Control Panel and navigating to "Email Compliance > Compliant Archiving". If you have chosen "Other" archiving provider, you will need to tell us the name of that provider.
Tucan Technologies’ Company Disclaimer feature lets you enforce a legal disclaimer policy on all email that your staff sends outside your organization.
Available only from Tucan Technologies, our Company Disclaimer feature allows you to add important legal and company signatures to all emails sent out of your Exchange account.
• Non-changeable. Individual end users do not have the option to edit or remove the disclaimer from their email.
• Flexible. Allows for formatting, including choice of font, color, size and additional formatting options.
As legal and compliance risks grow, the Tucan Technologies Company Disclaimer feature is an effective way to enforce a company-wide email policy.
Tucan Technologies offers comprehensive options for email compliance. MessageMirror® lets you easily monitor your staff's email messages. Compliant Archiving allows your company to comply with email preservation regulations. Company Disclaimer lets you enforce a legal disclaimer on all emails sent by your staff.
Tucan Technologies’ MessageMirror solution creates a copy of every message – incoming and outgoing – in a separate folder, for easy staff monitoring. The solution is perfect for keeping a backup copy of emails, recovering deleted items, reducing primary mailbox sizes, and conducting cross-mailbox searches.
• 2 GB space included. We provide 2 GB of disk space for your MessageMirror service. Additional disk space is available for purchase.
• Low monthly fee. Just $49 per month to activate MessageMirror.
• Retains all information. Keeps all details of who actually received the emails, including distribution group, cc: and bcc: information.
• Choose your settings. You control the rules for which mailboxes to archive, sorting and retaining messages.
If you need an email archiving solution that adheres more strictly to SEC and NASD requirements, read more about our Compliant Archiving solution.
Although email stored inside Exchange is secure, most emails in transit are not secure. They are unencrypted and can easily be viewed without the sender or recipient ever knowing.
This can cause security, compliance and business problems for companies who use email to send the following types of sensitive information:
• Contracts
• Financial statements
• Information on future company plans
• Human resources documents
• Other confidential company data
• ...even user names and passwords!
Tucan Technologies’ Secure Mail service makes it safe for companies to send critical information via email, without worrying about a security breach. To see how Tucan Technologies’ Secure Mail keeps your email secure, view the "How it works" tab.
If you are already an Tucan Technologies’ hosted Exchange 2007 customer, you can add Secure Mail by logging in to HostPilot and navigating to "MS Exchange Server > Email Compliance > Secure Mail".
Tucan Technologies Secure Mail is a truly secure and regulations-compliant email solution:
• End-to-end encryption. This means that the message is encrypted in the senders' desktop/PC/laptop and only unencrypted once it reaches the recipient's mailbox.
• Military-grade security. Secure Mail encryption is based on PKI with 1024-bit RSA keys, X.509 and S/MIME – the industry's trusted standards.
• Digital signatures. Each email is digitally signed to guarantee the message's integrity and allows for "electronic signature" – your email recipients can be assured that you wrote and sent the email – not an imposter.
Secure Mail makes it easy to benefit from these security features. Key benefits include:
• Easy installation. Tucan Technologies Secure Mail is easy to install (a simple Outlook plug-in) and works immediately. You can even install the program on multiple computers for each user.
• Send secure emails to anyone. Recipients of secure mail do not need to be Secure Mail subscribers to access the encrypted email.
• New capabilities. Tucan Technologies Secure Mail uses digital signatures, so you can be sure of a sender's identity. It also guarantees message integrity, so – for the first time – you can safely send important documents, confidential information and contracts via email.
• No upfront investment. Because it is a hosted solution, there are no upfront investments in hardware, certificates or other expensive yearly certificate renewals. You simply pay Tucan Technologies a monthly fee per user.
Tucan Technologies’ Company Disclaimer feature lets you enforce a legal disclaimer policy on all email that your staff sends outside your organization.
Available only from Tucan Technologies, our Company Disclaimer feature allows you to add important legal and company signatures to all emails sent out of your Exchange account.
• Non-changeable. Individual end users do not have the option to edit or remove the disclaimer from their email.
• Flexible. Allows for formatting, including choice of font, color, size and additional formatting options.
As legal and compliance risks grow, the Tucan Technologies Company Disclaimer feature is an effective way to enforce a company-wide email policy.