Backup - A copy or duplicate version, esp. of a file, program, or entire computer system, retained for use on a separate storage device in the event that the original is in some way rendered unusable.

Bandwidth - Bandwidth has a general meaning of how much information can be carried in a given time period (usually a second) over a wired or wireless communications link.

Blog/Blogging - An online diary; a personal chronological log of thoughts published on a Web page; also called a weblog; to engage in the writing of materials for a Blog.

Collaboration - The idea of employees working together in a joint intellectual effort. This is usually achieved by using tools that allows the employees to share information dynamically between one another to boost performance and productivity.

Data - Facts, statistics, items of information or a body of facts represented in a form suitable for processing and/or storage by computer.

DSL - (Digital Subscriber Line) is a technology for bringing high-bandwidth information to homes and small businesses over ordinary copper telephone lines.

Firefox - A complete free, open-source web browser; from Mozilla Foundation and a descendent of Netscape Navigator.

FTP - File Transfer Protocol: a software protocol for exchanging information between computers over a network.

Groupware - Programs that help people work together collectively while located remotely from each other; services include the sharing of calendars, collective writing, e-mail handling, shared database access, electronic meetings with each person able to see and display information to others, and other activities.

HTML - HyperText Markup Language; used to structure text, multimedia documents and set up links between documents for the creation of web pages.

Internet Explorer - A graphical web browser developed by Microsoft; also called "explorer" or "ie".

Konqueror - A file manager, web browser and file viewer, which runs on most Unix-like operating systems.

Linux - An open-source version of the UNIX operating system .

MAC OS10 - Apple's proprietary operating system software.

Mozilla - An open source web browser; formerly Netscape Navigator.

MS Exchange - A messaging platform provided by Microsoft; interactive communication, calendar and schedule synchronization through personal computers, workstations and mobile devices.

Network - Two or more computers connected together using a telecommunication system for the purpose of communicating and sharing resources.

Opera - A cross-platform web browser and Internet suite that runs on a variety of operating systems.

RSS - Any of various XML file formats suitable for distributing real-time information via subscription on the Internet; a popular technology for bloggers to distribute their content.

Safari - Apple's proprietary graphical web-browser.

Scripting - A simple program in a utility language or an application's proprietary language.

Server - A computer system that provides services to other computing systems, called clients, over a computer network.

SPAM - Unsolicited e-mail on the Internet; a form of bulk mail or junk email.

SSH - Secure Shell (operating system); a Unix shell program for logging into, and executing commands on, a remote computer.

Unix - A computer operating system widely used in both servers and workstations.

Windows - Microsoft's proprietary operating system software.

Workstation - A desktop or deskside computer, sometimes connected over a network, intended primarily to be used by one person at a time, although they can usually also be accessed remotely by other users when necessary

XML - Extensible Markup Language - a general-purpose markup language that supports a wide variety of applications.